Privacy Policy – Goldex Casino

Welcome to goldexwin.com (“Website”), the official platform of Goldex Casino (“we”, “our”, “us”). This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit and use our website and services.

By creating an account or continuing to use our services, you acknowledge and agree to this Privacy Policy. If you do not agree, please discontinue the use of our platform.

1. Information We Collect

We may collect the following categories of information from our users:

Personal Data: Full name, date of birth, email address, phone number, residential address, ID documents, payment details.
Technical Data: IP address, device information, browser type, operating system, geolocation data, login sessions.
Usage Data: Game activity, transaction history, deposit and withdrawal records, preferences, communication with customer support.

2. How We Use Your Data

We process and use your data for the following purposes:

To verify your identity and age before granting access to gambling services.
To manage your account, transactions, and security settings.
To comply with legal and regulatory obligations, including anti-fraud and anti-money laundering (AML) requirements.
To deliver promotional materials, bonuses, and special offers (only if you have opted in).
To improve user experience, personalize content, and enhance our platform’s performance.

3. Legal Basis for Processing

We process your personal information based on:

Legal compliance with licensing regulations and AML/KYC obligations.
Contractual necessity for providing gambling services.
Your explicit consent for marketing communication and cookies.
Legitimate interests, including platform security and fraud prevention.

4. Data Retention

Your personal information is retained for as long as necessary to comply with regulatory requirements and to provide uninterrupted services. Once data is no longer required, it will be securely deleted or anonymized.

5. Data Sharing and Disclosure

We may share your information with:

Payment processors and financial institutions to facilitate transactions.
Regulatory bodies and law enforcement if required by law.
Authorized service providers and affiliates for technical, marketing, or support functions.

We do not sell or lease your personal information to third parties for commercial gain.

6. International Data Transfers

Some of our service providers may operate outside your jurisdiction. By using our website, you consent to the transfer and processing of your data in accordance with this Privacy Policy and applicable laws.

7. Security Measures

We implement strict security protocols to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, access controls, and regular system monitoring.

8. Your Rights

As a user of goldexwin.com, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your personal data, subject to legal obligations.
Withdraw consent for marketing communications at any time.
Object to certain types of data processing.
Lodge a complaint with a relevant data protection authority if you believe your rights are violated.

9. Cookies Policy

Goldex Casino uses cookies to enhance the user experience, remember preferences, analyze traffic, and deliver relevant advertising. You can manage cookie settings through your browser. For more information, see our Cookies Policy.

10. Age Restriction and Responsible Gambling

Goldex Casino strictly prohibits access to gambling services for individuals under the age of 18. We support responsible gaming and may use your data to identify and prevent problem gambling behaviors.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.

12. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a new “Last Updated” date. Continued use of our platform indicates your acceptance of any changes.

13. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact us at:

Goldex Casino
Email: [email protected]
Website: https://goldexwin.com